Terms and Conditions

Last updated: August 22, 2025

Welcome to Service On Clap, operated by SOC Services Private Limited. These Terms and Conditions govern your use of our website (https://www.socspl.com/) and services. By accessing our website and availing our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Services Provided

Service On Clap provides home and appliance services, including AC installation, repair and maintenance, geyser and refrigerator servicing, and other household services. Prices and service details are subject to change without prior notice.

Booking and Payments

1. All bookings must be made through our website, phone, or WhatsApp.
2. Payments can be made via cash, online transfer, or other available payment methods.
3. Service charges mentioned on the website are subject to applicable taxes.
4. Advance payment may be required for certain services.

Cancellation and Refund Policy

1. Cancellations must be made at least 24 hours before the scheduled service.
2. Credit (if applicable) will be processed within 7 working days.
3. No refunds will be provided for cancellations made after the technician has been dispatched.

Service Warranty

We provide a limited warranty on repairs and installations, valid for a specified period after the service. The warranty does not cover damages due to improper handling, unauthorized repairs, or external factors.

Liability

SOC Services Private Limited (operating as Service On Clap) is not responsible for any incidental or consequential damages arising from service delays, customer negligence, or third-party interference. Customers are advised to ensure the safety of their premises and belongings during service.

Safety Measures

Our technicians follow strict safety protocols, including the use of masks, gloves, and sanitization tools.

Customer Responsibilities

1. Customers must provide accurate information when booking services.
2. Ensure accessibility to the service location at the scheduled time.
3. Report any issues within the warranty period to claim applicable service benefits.

Privacy Policy

We respect customer privacy and ensure that personal details are not shared with third parties, except for service-related purposes. For more details, refer to our Privacy Policy.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of Hyderabad courts.

Contact Us

For any inquiries or service-related issues, please reach out to us:

Legal Entity Name: SOC Services Private Limited

Brand Name: Service On Clap

Website: https://www.socspl.com/

Email: info@socspl.com

Phone: +91 85440 70668